Kwikly

Privacy Notice

Version 2026-10-31

Plain-language version. If anything here is unclear, email support@theraydengroup.com.

This notice explains what information Kwikly collects, why, and what you can ask us to do with it.

What we collect

Parents: name, email, phone (optional), country, and your child's first name, grade, subjects and goals.
Tutors: name, email, phone, country, subjects, exams, rate, experience, education, bio, and the resume, ID and certificates you upload.
Messages sent on Kwikly, including the original text of any message our system flagged.
Signed agreements, with the name you typed, date, time and IP address.
Lessons and homework: lesson times, attendance, whiteboards, shared files, lesson reports, and homework questions, photos and answers.
Payments: what was paid, when and how much. Card and mobile money details are handled by Stripe and Paystack, not by us.
Basic technical data needed to keep you signed in and the site secure.

Why we use it

To review applications and verify tutors.
To show tutor profiles to approved parents.
To run safe messaging and protect children.
To keep records of the agreements you sign.
To run lessons, homework help, payments and refunds, and to pay tutors.

What we never do

We do not sell your information.
We do not show tutors' email addresses or phone numbers to families, or the reverse.
We do not let children create their own accounts.

ID documents

Tutor ID files are stored privately and only our admin can open them. We delete ID files once verification is done, or within 90 days of our decision on your application.

Who can see what

Approved parents see tutor profiles (first name, last initial, subjects, exams, rate, experience, bio and verification badges).
Tutors see a parent's first name and the child's first name and grade in conversations they are part of.
Our admin can see applications, accounts, messages and signed agreements to keep the platform safe.
We use trusted service providers: Netlify (hosting and storage), Daily.co (video, not recorded), Stripe and Paystack (payments) and Resend (email alerts that never include message content).

Your choices

You can ask to see, correct or delete your information by emailing support@theraydengroup.com. We will respond within 30 days. Some records, like signed agreements and safety reports, may be kept for a reasonable time where needed for safety or legal reasons. We aim to respect data protection laws in the places we serve, including the US, UK, Canada and Ghana.